[WhatsApp] How to Fix WhatsApp Web Not Working Issue

Nowadays, WhatsApp is a widely used application around the world which provides people much convenience on messaging. It is an open source platform that people can use to send written messages, make voice and video calls, and share images and documents, etc. After users add their new friend’s phone number on their phones, WhatsApp will automatically show this contact if you have synced it with the contacts on your phone. By tapping the contact, users can start to chat with their new friends, which connects different people and mitigates the distance for communication.

With its wide-spreading influence, WhatsApp now has over 1.5 billion users by February 2018 according to the statistics, including those from Brazil, India, Pakistan, France, and other countries around the globe. However, sometimes users would encounter with some WhatsApp bug, like its web version is not working while using on a PC. Therefore, we are going to explain several potential reasons for why WhatsApp web not working and figure out solutions to shoot this problem. Just check them below.

CONTENTS

Part 1. Why WhatsApp Web Fails to Work Normally?

Have you met the moment when you are using WhatsApp web version on PC but to find out that it suddenly fails to work as usual? I bet many of you have come across this embarrassing moment. Now let's understand what WhatsApp web not working problem happens first and select the targeted approach to solve the problem.

Reason 1. Cookies

The computer cookies track what you have done on the computer while browsing the Internet. Sometimes it is a positive thing. For example, cookies help online stores keep what you have saved on your shopping cart. When you open your shopping cart next time, what you previously saved is still here. However, computer cookies may cause problems sometimes. If you don't clear or delete cookies regularly, they probably make you stuck. Cookies can be the first factor to cause WhatsApp web not working because too many data stored in the browser may get themselves corrupted, so the WhatsApp web service fails to perform normally.

Reason 2. Network

Network is an essential factor for you to do anything online. With network, you can watch videos, play online games, listen to your favourite songs, or shop to buy merchandise. WhatsApp messaging service greatly bases on the Internet connection because it depends on network to transfer messages. Therefore, if you don't connect to a stable Wi-Fi or the network connection is weak, WhatsApp web not working issue will possibly occur.

Reason 3. Your Browser

The not corrupted settings of browser are also one of the possible reasons that cause WhatsApp web not working issue. For example, if you are using an out-dated version of browser, it doesn't have enough capability to provide outstanding services of the latest WhatsApp web version. Besides, a bug may abruptly appear in your browser and influences the performances of all websites, not just WhatsApp. Furthermore, the extensions on your browser may also lead to the delay or failure of the response of your browser.

Part 2. 7 Proven Ways to Fix WhatsApp Web Not Working for Chrome

After concluding three main reasons, you probably know what happen to your WhatsApp web when you find it's not working normally. Below are the feasible ways for you to choose to tackle the WhatsApp web not working problem or Chrome.

Solution 1. Clear or Delete the Cookies

Like cache and cookies will occupy your laptop's storage, which then result in the low efficiency of Chrome. Therefore, it is very essential and useful for us to clear cookies on Chrome to improve its running speed and recover the WhatsApp web not working error.

STEP 1. Please open your Chrome browser and tap the icon of the three-dots menu button in the top right corner.

STEP 2. From the drop-down menu, you will see More Tools option. Please select it and you will be led to choose Clear Browsing Data.

STEP 3. Next, Chrome will open a new window for you. Please check Cookies and other site data. Then submit Clear Browsing Data in the bottom right corner for cleaning them up.

Solution 2. Reconnect or Change to A Network with Higher Speed

As mentioned, network is an important element in assisting you to have a fluent experience on using WhatsApp and its services. Therefore, reconnecting or changing to a faster network connection is necessary and significant to help yourself expose to a stronger network signal and maintain the WhatsApp performance in good status. Please tap the Wi-Fi icon on your laptop and choose the one with comparatively strong signal. If you are at home, it would be the best to use your home Wi-Fi. If you are in a cafeteria, please just choose the Wi-Fi with full bars.

If you are using mobile data, all you need to do is to turn the mobile data option off, or enable airplane mode and wait for a minute. Then turn the airplane mode off and enable mobile data, you phone will re-connect to the network carrier with faster network speed. When you have a reliable network connection, the WhatsApp web not working issue would be fixed easily.

Solution 3. Shut Down the VPN

VPN is an effective tool to transfer you to the websites that is blocked by your country for various reasons. Indeed, it helps you gain the latest information or news about one specific field. However, while you open VPN and Chrome simultaneously, the problem of WhatsApp web not working properly may happen due to VPN would limit the network speed and website performance in some degree. So, it is better for you to close VPN while you are using WhatsApp on Chrome.

Solution 4. Reset Chrome

Another solution for the occurrence of WhatsApp web not working problem is to reset Chrome browser with one-shot. However, if it is not the final choice, don’t use it because this will remove all the settings of your browser, including its skin, mode, and shortcuts, etc.

STEP 1. Please navigate to Chrome and open its menu by taping the icon in the top right corner like in the first step of the first solution.

STEP 2. Please tap Settings to open a new page. After opening a new page, choose Advanced to reach the interface of resetting selection.

STEP 3. On the interface, please roll down to the bottom and click on Reset. Then Chrome will open a pop-up window which asks you to confirm. Please click on Reset if you are sure to do so.

Solution 5. Reopen Chrome with Incognito Mode to Use WhatsApp

Incognito mode is a feature that was applied for Chrome in 2008, which protects you from being tracked by others. It can erase all your browsing history and improves Chrome's working speed. Therefore, please try using the incognito mode to log in WhatsApp web for getting rid of the influence from the browser plugins or the cache and cookies.

STEP 1. Please go to Chrome and click on its menu icon in the top right corner.

STEP 2. From the drop-down list, please select New Incognito Window. Then as the new window shows, please check whether it is the true incognito window. If yes, go for WhatsApp web directly to see whether you can use it normally.

Solution 6. Close or Uninstall Extensions

Extensions are a big source to cause the problem of WhatsApp web not working properly, which will also impede the running speed of Chrome. As a result, closing or uninstalling the extensions that you seldom use is a valid solution to fix the problem.

STEP 1. Please open Chrome and insert chrome://extensions in the address bar. Then press Enter.

STEP 2. Then Chrome will list all your extensions systematically in a page. Please click on Remove if you don't want to keep that extension any longer.

STEP 3. Subsequently, Chrome will present a pop-up window asking you whether to remove the extension. Please select Remove again to uninstall the extension.

Solution 7. Update/Reinstall Chrome

If you have an outdated version of Chrome, WhatsApp web may not be compatible with the outdated Chrome. Therefore, the WhatsApp web not working issue occurs. Under this situation, you can try to update or reinstall the newest version of Chrome for solving the issue!

STEP 1. Please open Chrome and click on its menu.

STEP 2. From the drop-down menu, please choose Help >> About Google Chrome.

STEP 3. Then you will see a recommended new version for Chrome. Please tap Relaunch to update/reinstall Chrome.

Are you finished fixing the problem of WhatsApp web not working by following our procedures? Is it easy? If you are stopped using WhatsApp web by the listed situations in the blog, act and get rid of this huge trouble by following the stated solutions above now! WhatsApp is rather significant in socializing, so I hope all of you can use WhatsApp without any questions.