Refund Policy

Last Updated on September 12, 2019

Your satisfation is always the top priority for VidPaw Team. We insist on offering free online tools and great software & apps for you. Also, we promise the best technical and support service all the time. Software developed by VidPaw is available on a try-before-you-buy basis with free versions. VidPaw recommends users to try out free trial versions of all products before making any purchase. In the case that you need to require a refund, please go through VidPaw's refund policy below. VidPaw reserves the right to disable any license keys and/or serial numbers issued to you for the refunded software.

MONEY BACK GUARANTEE

VidPaw provides an up to 30-day Money Back Guarantee. However, if a purchase was made before 30 days after your initial purchase date, no refund would be granted. Refunds will be approved only under the accepted circumstances below. Please be sure that you are qualified to apply for a refund within 30 days.

ACCEPTABLE REFUND CASES

We offers a refund or exchange the product in the cases below:

NON-REFUNDABLE CASES

We do not accept the refund request or software exchange in the following cases:

HOW TO REQUEST FOR A REFUND?

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